Li Y, Wannaruk A. “RUBBISH” VS. “BUYER BE AWARE”: A Cross-Cultural Move Analysis of Chinese and American Negative Online Shopping Reviews and Their Corresponding Responses. Sinología hispánica [Internet]. 2020Sep.16 [cited 2024Nov.30];10(1):71-96. Available from: https://revpubli.unileon.es/index.php/sinologia/article/view/6316